Online Banking
The protection of your personal information is very important to us. We are pleased to announce an added login security feature that helps guard your personal information by adding another layer of identity verification to online financial interactions.
How does the security feature work?
When logging into online banking on your computer, you will receive a message (text or voice) on your phone with a 6-digit code. You will be asked to enter this code to complete the login process on your computer. This feature takes the place of answering security questions when logging into online banking. This feature is also available in the mobile app.
Online Banking at Union Bank is fast, convenient, completely secure and FREE. Our internet banking system gives you greater control of your finances, plus the convenience of accessing your account information 24 hours a day, 7 days a week.
- Sign up for Online Banking by clicking Enroll in the upper right corner of our homepage to register for Online Banking.
- View all of your Union Bank accounts online and in one place.
- Monitor the activity in your account. Every time you write a check, make a withdrawal or deposit you will have an online record of every transaction.
- All of your account information and transactions are securely protected by encryption. To learn more about security click here.
Visit our website at www.hometownbanc.bank.
NOTE: Inactive Online Banking accounts will automatically purge at 6 months inactivity. You must re-enroll to create a new online account. Inactive Online Banking account statements will revert back to paper delivery. You must re-enroll to receive eStatements. Hometown Access accounts reverting back to paper statements, will receive the monthly service fee unless you re-enroll.
Mobile Banking
Your money is at your fingertips with the Union Bank Mobile Banking App for iPhone®, iPad® and Android™ smartphone. We offer you the freedom to bank on the go with the power and convenience of our Union Bank Mobile Banking app. Union Bank Mobile is free* and can be used with your online banking account.
Union Bank Mobile Banking will give you the ability to:
- View account balances
- Track recent activity
- Transfer funds between your Union Bank accounts
- Manage your debit card
- Find the nearest branch
- Make bill payments (enrollment in online banking is required)
Take control of your debit card
Protect your debit and credit cards through your mobile device by receiving alerts and defining when, where and how your payment cards are used with the Union Bank Mobile Banking app.
- Instantly lock and unlock your cards
- Set and remove spending or transaction limits to stay on budget
- Set and remove travel exemptions
- Limit transactions to a certain area
- Get purchase alerts in real time
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The Union Bank Mobile Banking App can be downloaded at the Apple App Store™ or the Google Play Store™ from your mobile device. To search for the app, iPhone/iPad users can use "Union Bank Inc of WV" or click the link below.
Once the app has downloaded, please enter your online banking credentials to login. Depending on the make/model of the device, users can set facial recognition or fingerprint settings to be used during the login process.
*Mobile Banking is a free service from Union Bank and is available only to customers with a Union Bank account. However, standard text messaging and data plan rates may apply. Consult your wireless carrier for details on specific fees.
eStatements
An eStatement is the same thing as a paper statement except it is available on-line. When the statement is ready, an email is sent notifying you that your eStatement is available through your Union Bank online banking account.
eStatement delivery allows you to receive your account information quickly and securely. Your statements are available online from the date you enrolled in eStatements. You can also save your statements on your computer for long-time access. This convenient delivery method expedites statement delivery, eliminates the hassle of storing any paper statements, and provides you with a convenient, secure storage system. It also helps the environment by reducing paper usage (Go green)! No additional fees apply.
To enroll in eStatements, follow these three simple steps:
- Log on to your online banking account.
- Click on the Profile tab and then edit Electronic Statements.
- Click on eStatements Delivery Method for each account.
If you would prefer to have paper and eStatements, please contact the Customer Service Representative at your local branch to request. Sign up for eStatements and help save the environment. Click the Profile tab and select Electronic Statements to enroll.
Notifi
Notifi allows our customers to set up and receive alerts with information about their accounts. Customers can choose what, when, where and how they receive their real-time alerts. Simply login to your online banking and click Alerts on the homepage or login to the mobile app and click Manage Alerts to customize your notifications.
Bill Pay
Bill Pay allows you to pay your recurring or one-time bills while saving you time and mailing costs, and helping protect against fraud and late payments.
Bill Pay lets you:
- Pay bills to any business, merchant or individual.
- Make single payments or schedule recurring payments.
- Receive bills via eBill - an electronic version of your bill that we retrieve directly from your payee's Web site and display online.
- Receive email alerts that notify you when a bill is received, a payment is due or a payment has been sent.
- Convert paper bills into electronic bills, further simplifying the bill payment process
Bill Pay helps you manage your finances with ease:
- Create personal notes to remind you about payment details.
- Create custom reports and download report data into popular personal finance programs.
For additional information about our Bill Pay Service, please contact Operations staff at 888-328-6466.
Digital Wallet
Secure your Union Bank Debit Card in a Digital Wallet
Securely use your Union Bank Debit Card to make purchases with Apple Pay™, Android Pay™, and Samsung Pay™. By not having to swipe your card, you'll keep your debit card information securely stored in a "digital wallet".
To use the digital wallet, download the appropriate app to your smartphone device and simplify the way you shop. Mobile payment options are more secure than using a traditional credit or debit card since your card number and identity are not shared with the merchant or transmitted with your payment. Plus, your actual card numbers are stored on your device. That's safe & secure.
iPay™ users download the Apple Pay™ app from your smartphone. Apple Pay will perform a validation with Union Bank before the card is ready to use.
Android™ users download the Android Pay™ app from your smartphone. Android Pay will perform a validation with Union Bank before the card is ready to use.
Samsung™ users download the Samsung Pay™ app from your smartphone. Samsung Pay will perform a validation with Union Bank before the card is ready to use.
Note: Mobile payment capability is dependent on your smartphone model. Please check with your service provider to see if your phone model is compatible with mobile payments/digital wallets.
For more information, please call 888-328-6466, or send an email to custservice@hometownbanc.com.
Card Services
VISA® Debit Card
VISA® debit cards are more convenient than writing checks and better protected than carrying cash. In addition, debit cards can be used to withdraw funds from your checking or savings account at any of our ATM locations.
Our cards have an embedded chip for added security. EMV chip cards give you an extra layer of protection, making your card extremely difficult to counterfeit or copy.
Chip card transactions offer you advanced security in-store and at the ATM by making a unique code for every transaction. If the card data and the unique, one-time code are stolen, the information cannot be used to create counterfeit cards and commit fraud.
Digital Issuance
Quickly add a card digitally and spend at the speed of light for easy, convenient and secure purchases. Digital Issuance eliminates the wait for a new physical debit or credit card. Cardholders get instant access to a new or replacement card electronically and can start purchasing right away in-store or online, promoting card loyalty.
VISA® ATM Card
You can withdraw funds from your checking, savings, or money market accounts with a VISA® ATM card. This is a free service if you have an account with Union Bank. However, if you use your card at a location not owned by Union Bank, you may be charged a fee.
VISA® Platinum Credit Card
VISA® Platinum Credit Card rewards you with points and is supported by an experienced, caring customer service staff ready to help. State-of-the-art security & accepted from sea to shining sea.
VISA® Gift Card
Use wherever debit cards are accepted. Choose the amount right for your budget - from $10 to $1,000. Freedom to shop in-store, online or by phone. Safer than cash! Gift Card Purchase Fee: $3.00.
Telephone Banking
Hometown Cash Connection
Access your savings and checking account balances by calling toll free 1-888-988-6466 or 1-888-WV-UNION. Making loan payments, check lookup, and transferring funds between your savings and checking accounts are services offered through Hometown Cash Connection.
Other Services
- Incoming/Outgoing Wire Transfers
- Cashiers' Checks/Money Orders
- Night Depository Service
- Safe Deposit Boxes (call for availability & pricing)
- Notary Public Service
- U.S. Savings Bonds
Direct Deposit
Save yourself a trip to the bank and the worry of having your chest lost or stolen. Your paycheck, Social Security check or any other regular compensation can be automatically deposited directly into your checking or savings account.
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